ISO 9001:2015 Quality Management System
ISO 9001 is a standard from the International Organization of Standardization that aids the development, strengthening and continued improvement of Quality Management System (QMS) of an organization.
Process approach
The standard helps an organization to organize processes, improve efficiency and continually upgrade its management systems. It balances the profitability of a business with customer satisfaction.
Document, document, document
The standard states requirements for QMS such as documentation, planning etc., defines the responsibilities of the management, resource management, quality of work environment, analysis of QMS through corrective processes like internal audits etc.
Continual improvement
The standard emphasizes continued improvement by iterative process of applying QMS to every action/process, analyzing the output, reviewing the organizational structure, responsibilities and procedures, and modifying it to improve quality and efficiency.
Invest in yourself
Getting certified in ISO 9001: 2015 is more of an investment towards company’s operational efficiency, product/service quality and credibility than just a certification to drag into a company’s profile. If QMS is not exercised in the organization, certifications would not lift the business value.
Gap Analysis
Identify gaps in the current system. Assess organization needs.
Documentation
Manual, SOP, work instructions, templates and checklists.
Training
Awareness of the system and how to implement them.
Implementation
What to do & how to do it. Monitor and measure performance.
Audit
Verify that the system is working effectively.
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